rekava

UA

OUR PRODUCTS

Privacy Policy

1. TERMS AND DEFINITIONS


1.1 “SITE” means the set of web pages located at https://rekava.com.
1.2 “COMPANY” means a legal entity that is registered and operates in accordance with the norms and requirements of the current legislation of Ukraine: FOP BIDYUK DMYTRO OLEGOVYCH, ID 3138605758.
1.3 “PERSONAL DATA” means data or a set of data about a natural person by which he can be identified.
1.4 “CLIENT/SITE VISITOR” means a natural person who made a reservation or purchase of Goods on the Site and/or a natural person who visited at least one web page of the Site.
1.5 “GOOD” means a separate movable thing, a set of movable things (except cash, currency values, securities, property rights and obligations) and which are freely available for sale (not withdrawn from sale, not reserved by other persons and in respect of which there are no other restrictions) on the Site.
1.6 “COOKIE” means a text file or files containing a small amount of information that are sent to a web browser and stored on the user’s device. Such devices can include a computer, mobile phone or other device with which the user visits the Site.

 

2. ABOUT THE COMPANY


2.1 FOP BIDYUK DMYTRO OLEGOVYCH (ID 3138605758) is the administrator of the Internet store.
2.2 The company treats with great respect the confidential (personal) information of all persons without exception who visited the Site, as well as those who use the services provided by the Site; in connection with this, the Company strives to protect the confidentiality of personal data, thereby creating and providing the most comfortable conditions for using the Site’s services for each user.
2.3 The Company controls the methods of collecting Personal Data and determines the purposes for which Personal Data is used by the Company.
The company is a “data controller” for the purposes of the EU General Data Protection Regulation 2016/679 (EU General Data Protection Regulation, hereinafter “GDPR”) and other European legislation on data protection, as well as a “personal data owner” within the meaning of the Law of Ukraine “On Personal Data Protection” dated 01.06.2010 No. 2297-VI.
2.4 The Company processes Personal Data only if one of the conditions specified in Article 6 of the GDPR is met, including, but not limited to:
2.4.1 the client/site visitor has consented to the processing of Personal Data;
2.4.2 processing is necessary for the purpose of concluding/executing a purchase-sale contract or providing services to the Client/site visitor;
2.4.3 such processing is required by the legislation of the countries to/from which the goods are delivered, etc.
2.5 By clicking the “Buy” button on the Site, the Client/site visitor thereby agrees to the transfer of his personal data to the Company, their processing, storage and use, including by third parties, in accordance with this Privacy Policy.

 

3. SUBJECT OF THE AGREEMENT


3.1 The Company may collect and process the following categories of Personal Data:
3.1.1 name/surname, passport number, other identification data;
3.1.2 contact details or registration details;
Contact information may include address, telephone number and email address. When the Client/site visitor orders the Product, the Company may also record the data entered by the Client/site visitor in the order form.
3.1.3 reservation and/or purchase information;
When the Client/site visitor makes a purchase or reservation of Goods from the Company, the Company processes information about such actions. This information may include Product data, prices, payment date, reservation. In addition, the Company processes information in connection with additional services (such as delivery, returns, etc.).
3.1.4 participation in the Company’s loyalty program (if such a program exists);
When the Client / Site visitor becomes a member of one of the loyalty programs, the Company processes the client number, bonuses, type and level of client participation, other information in connection with participation in the program.
3.1.5 the Company’s communication with the Client/site visitor;
When the Client / visitor of the Site sends the Company an e-mail, communicates in a chat or through a social network, the Company registers such communication. The Company also registers the preferences of the Client / Site visitor regarding communication methods.
For example, when the Client / Site visitor unsubscribes from one of the Company’s newsletters or chooses to receive information about the reservation (such as payment, delivery, participation in the loyalty program, etc.) through other channels (for example, Telegram, Facebook Messenger, Instagram and etc.).
When the Client / Site visitor calls the support service, the Company registers the question or complaint in the database. The company also records phone calls for training and fraud prevention purposes.
3.1.6 information collected by the Company when the Client / Site visitor uses the Site, other digital media;
When the Client / Site visitor visits the Site or uses one of the Company’s mobile applications (if available), it is possible to register the IP address, browser type, operating system, the site through which the Client / Site visitor entered, browsing behavior and application use.
The Company also collects information through cookies and similar technologies when the Client / Site visitor visits the Site or uses the Company’s mobile application (if available). The Company may receive an automatic notification when the Client / Site visitor opens e-mails from the Company or clicks on links in these e-mails.
3.1.7 with the permission of the Client / Site visitor, the Company also receives data about his location;
3.1.8 the Client / Site visitor may also agree to provide the Company with access to certain data stored on his mobile phone (photos and contacts);
3.1.9 information about social networks;
3.1.10 data that the Client / Site visitor decided to share with the Company.
The Customer / Site visitor may choose to share data with the Company, for example, when the Customer / Site visitor leaves a Facebook comment for the Company, fills out a customer questionnaire or applies for a contest (promotion or other of our social marketing activities).
3.2 Cookies and Similar Technologies. When the Client / Site visitor uses the Site and/or mobile application (if available), the Company collects information through cookies and similar technologies.
3.3 Special services, applications or events. For special services, applications or events, the Company collects other types of data and uses this data for purposes other than those described in this Privacy Policy. The Company informs the Client / Site visitor about this when the Client / Site visitor subscribes to special services, events or downloads the application (if available).
3.4 The Company does NOT collect, process or store any Personal Data related to the procedure for paying the price of the Product using the online payment system installed on the Site. The Company does not bear any responsibility and does not undertake any obligations regarding the processing of the Client’s Personal Data when using the online payment system.

 

4. COLLECTION AND USE OF PERSONAL DATA


4.1 The owner and administrator of the personal data of the users of the Site is FOP BIDYUK DMYTRO OLEGOVYCH.
4.2 When the user uses the services of the Site, the Company processes the user’s data, namely:
4.2.1 data provided by the user both when filling out registration forms and in the process of using services;
4.2.2 cookies;
4.2.3 IP address;
4.2.4 parameters and settings of Internet browsers (User-agent), etc.
4.3 The Company collects only those personal data (for example, name and surname, login and access password, e-mail address, contact phone number, date of birth, gender, etc.) that are knowingly and voluntarily provided by the Client / Site visitor as by the subject of personal data for the purpose of using the services of the Site, which, in accordance with the requirements of the law, is the consent of the subject of personal data to the processing of his personal data in accordance with the purpose of their processing formulated in this Policy.
When visiting the Site, all entries to the system are recorded. The company is limited to collecting the minimum amount of information necessary exclusively to fulfill the request of the subject of personal data. In any case where optional information is requested, the user will be notified at the time such information is collected.
The Company does not collect any information that is required by law to be processed, such as information about racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, criminal convictions or convictions for criminal punishment, as well as data related to health, sexual life, biometric or genetic data (in accordance with Article 7 of the Law of Ukraine “On the Protection of Personal Data”). 
The company collects data on statistics of visits to the Site. The information may contain information about the connection, traffic, the user’s browser, as well as about the date, time, duration of work on the Internet and being on the Site.

 

5. PURPOSES OF USING PERSONAL DATA


5.1 The main purposes of the Company’s use of the Personal data of the Client / Site visitor are as follows:
5.1.1 Sale of Goods through the Site and provision of related services.
5.1.2 To provide loyalty programs (if any).
5.1.3 To provide online services and mobile applications (if available).
5.1.4 For statistical research.
General data. The Company uses automatic means to conduct statistical research on general sales trends, use of the Site, effectiveness of marketing activities, loyalty programs, applications (if available) and social networks, as well as the behavior and preferences of customers and users. Categories of data. To perform this research, the Company may use the categories of data described above, including order data, additional services purchased, loyalty program profile, and personal data (gender, zip code). The Company combines this data with data collected through cookies and similar technologies when the Client / Site visitor visits the Site or uses mobile applications (if available). The company combines them with (aggregated) data collected by third parties using analytical or marketing cookies and similar technologies. For analysis, the Company uses only aggregated data and does not use the name or email address of the Client / Site visitor. Withoutthe consent of the Client / Site visitor, the Company does not use special categories of data for this statistical study. Examples. The company uses the data of the order and purchased additional services to form the most optimal assortment of goods and services and provide appropriate offers. For example, the Company uses customer surveys to measure satisfaction levels in order to understand what is important to customers and how the Company can improve services and create an up-to-date product range. The Company uses cookies and similar technologies to evaluate how visitors browse the Site so that the Company can make navigation more convenient.
5.1.5 To send updates and special offers in the interests of the Client / Site visitor.
5.1.6 For other direct marketing purposes.
5.1.7 To communicate with Clients/site visitors.
5.1.8 For accounting and fulfillment of obligations imposed by law.
5.1.9 The law may require the Company to collect and transfer identification data, information about the order of the Client / Site visitor to state institutions or government organizations for tax control.
5.2 Legal basis. The Company processes Personal Data for exclusively legitimate purposes in order to offer the most interesting Products and services to Customers, improve loyalty programs, provide more adequate customer support, improve the design and content of websites and mobile applications (if available).
5.3 Right to appeal. The client / visitor to the Site has the right to object at any time, on grounds related to the specific situation, to the processing of his Personal Data for statistical research (see below “Your rights”).

 

6. TERM OF STORAGE OF PERSONAL DATA


6.1 Personal data is stored for no longer than is necessary in accordance with the purpose of its processing.
6.2 After the subject of personal data has ceased to be a user of the Site by deleting his account on the Site, his personal data is also automatically deleted.

 

7. DISCLOSURE OR TRANSFER OF DATA TO THIRD PARTIES


7.1 General information. The Company may disclose or transfer the personal data of the Client / Site visitor to group companies, loyalty program partners, service providers and subcontractors for the following purposes:
7.1.1 for auxiliary services;
7.1.2 for the Company’s loyalty programs and benefits;
7.1.3 statistical research and direct marketing.
7.2 In order for the Client / Site visitor to be able to use the services of the Company’s partners.
7.3 With the permission of the Client / Site visitor, the Company may provide data to partners to enable the Client / Site visitor to use their services, which the Company includes in its services or applications (if available). Although the Company chooses its partners carefully, these partners have their own privacy policies that apply to how they process the personal data of the Client / Site visitor.
7.4 For secure orders.
7.5 State bodies. The law may require the Company to collect and transfer identification data of the Client / Site visitor, order information to state institutions or government organizations for tax control, etc.
7.6 Third Party Sites. The site and mobile applications (if available) contain links to third-party sites. If the Client / Site visitor follows these links, the Client / Site visitor exits the Site and/or mobile application (if available).
This Privacy Policy does not apply to third party websites. The company does not assume responsibility for the use of Personal data of Customers / visitors to the Site by third parties. The client / visitor of the Site uses these sites at his own risk. For additional information on how third parties process Personal Data of the Client / Site visitor, please read their privacy policy, if any.

 

8. SAFETY AND STORAGE


8.1 The Company takes appropriate technical and organizational measures to protect the Personal Data of the Client / Site visitor from loss and misuse.

 

9. CROSS-BORDER TRANSFER OF DATA


9.1 The Company may transfer personal data of the Client / Site visitor to countries other than his country of residence (including countries outside the European Economic Area). This happens during the organization of the process of providing services and selling goods or because the partner companies that provide services conduct business in different countries of the world. Laws in these countries may not provide the same level of protection of Personal Data of the Client / Site visitor.
9.2 The transfer of Personal Data to countries other than the country of residence of the Client / Site visitor is often necessary for the sale of goods and provision of services by the Company. In other cases, the Company guarantees adequate protection to meet the requirements of the cross-border transfer of Personal Data in accordance with applicable data protection laws.

 

10. USE OF COOKIE FILES


10.1 When the user visits the Site again, the cookie data is updated.
10.2 In most cases, the web browser by default allows the automatic storage of cookies on the user’s device.
10.3 Disabling cookies may result in restricted access to published materials and/or poor functioning of the Site’s services.
10.4 The Company cares about its users and tries to make the stay on the Site as comfortable as possible, for this the Company needs to analyze the user’s behavior, preferences and interests with the help of cookies. Such an analysis will help the Company to improve the experience of interaction with the Site, to determine the most convenient interface and navigation of the Service.
10.5 The Site may share information with other parties, including media clients, advertisers, agencies and affiliates, in order to provide quality targeted advertising.
10.6 The site cannot affect the operation of cookies used by other services. You can find out all the necessary information about their use by visiting the appropriate resource.
10.7 To contact the Company regarding the use of cookies, send an email to info@rekava.com.
10.8 If the user does not enable the use of cookies or intentionally deletes all cookies from his web browser, the user will be prompted again to enable and use cookies upon subsequent visits to the Site.
10.9 Information about users, obtained with the help of cookies, is not sold or distributed in the public domain, and is the property of the company that owns the resource.

 

11. SAFETY OF MINORS


11.1 The site is not intended for minor users. The Company takes security issues very seriously, especially with regard to minors, and therefore, for its part, the Company appeals to parents to explain to their children about Internet security issues, their specific purpose and the need for use of certain services of the Site. Only a natural person who has reached the age of 18 and has full legal capacity can be a buyer.
11.2 If the child’s legal representatives become aware that the Company has been provided with the Child’s Personal Data, such legal representative must contact the Company with a request to delete such data. In this case, the Company will apply measures to delete this information.

 

12. RIGHTS OF VISITORS/CLIENTS REGARDING PERSONAL DATA


12.1 The Client / Site visitor may apply to the Company to exercise any rights provided by current data protection legislation, including the following:
12.1.1 Right of access.
The client / visitor of the Site has the right to send a request asking whether the Company processes any of their personal data and, if so, to obtain access to this data in the form of a copy. Providing the right of access, the Company also provides additional information, such as the purpose of processing, categories of Personal Data, as well as any other information necessary for the Client / Site visitor to exercise such right of access.
12.1.2 Right to Rectification.
The client / visitor of the Site has the right to correct data in case of inaccuracy or incompleteness. Upon request, the Company corrects incorrect data about the Client / Site visitor, taking into account the purpose of processing, supplementing incomplete personal data, which may include providing an additional report.
12.1.3 Right of Withdrawal.
The client / visitor of the Site has the right to remove his Personal Data, which means the deletion of data by the Company and, where possible, by other controllers to whom this data was received from the Company. Removal of Personal Data can only take place in certain cases provided by law, listed in Article 17 of the General Data Protection Regulation (GDPR). This excludes situations when the personal data of the Client / Site visitor are no longer necessary in view of the primary purpose of their processing. Due to the way in which the Company provides certain services, it may take some time for the backups to be erased.
12.1.4 Right to restriction of processing.
The client / visitor of the Site has the right to limit the processing of his Personal Data, which means that the Company must stop processing your data for a certain period of time. Circumstances that may give rise to the exercise of this right include situations where the accuracy of the Personal Data of the Client / Site visitor is disputed, but some time is required to verify their accuracy or inaccuracy. This right does not prevent the Company from further storing the personal data of the Client / Site visitor. The Company informs the Client / Site visitor before the restriction is lifted.
12.1.5 Right to data portability.
The Client / Site visitor has the right to data portability, which means that the Client / Site visitor can request to provide their personal data in a structured, commonly used, machine-readable format and transfer this data directly to another controller, as far as technically possible.
12.1.6 Right to appeal.
The Client / Site visitor has the right to object to the processing of Personal Data, which means that the Client / Site visitor can request the Company not to process his personal data in the future. This only applies where “legitimate interest” is the basis (including profiling) for processing. At any time and free of charge, the Client / Site visitor can object to the use of personal data for direct marketing purposes, if your personal data is processed for this purpose, including profiling, to the extent that it is related to direct marketing. If we exercise this right, we will no longer be able to use your personal data for this purpose.
12.2 The client / visitor of the Site has the right to withdraw his consent at any time according to special instructions.
For example, the Client / Site visitor has the right to withdraw consent by clicking on the “unsubscribe” link in the email, by changing the settings on the smartphone (for mobile push notifications and location data). You can also contact the Company.
12.3 For additional information on how to withdraw your consent to cookies and similar technologies that the Company uses when the Client / Site visitor visits the Site or uses the application (if any), please refer to the cookie policy on the Site or in mobile application (if available). There may be situations where the Company has the right to deny or limit the rights as described above.
12.4 The Client / Site visitor also has the right to contact the Company with any questions, comments and complaints regarding this Privacy Policy.

 

13. PRIVACY POLICY EDITING RULES


13.1 The Company has the right to change this Privacy Policy from time to time. Changes to the Privacy Policy come into force after their publication on the Site.

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